We are here when you need us the most

Our support services help to to keep your network communications flowing and your business performing.

Technical Support

Fast solutions for network communication issues. Need technical support right now? Call 1-844-475-8324.

Send a Technical Support Request

End-of-Life Policy

An end-of-life policy helps you transition to newer and better technologies

About our End-of-Life Policy

Warranty Information

Best in class warranties from five years standard up to ten-years extended warranty.

Our Warranty Information

Export Control

Assistance for the permit application process to export products that are subject to Canadian export control regulations.

About our Export Control

RAPTOREye License Agreement

RAPTOREye License Agreement Document

Learn More About the Agreement

Security – PSIRT

Exchange vulnerability-related information about iS5 Communications products with us.

Learn More About the PSIRT

what our clients say

Thank you again for working with us to enable this functionality on a one‐off situation. Your willingness to develop a new version of the iDMS software just to support us is greatly appreciated and shows that iS5Com is willing and able to go above and beyond the status quo. Please extend our appreciated thanks to all of your team who assisted in this development.

Travis Phifer, Projects Manager

It was our pleasure to meet with you guys and get excellent information on your company and capabilities! I feel really confident that we'll have an excellent working relationship as we strive to use your products as our standard offering.

Patrick Avery, General Manager, Automation

We, NASMA TELECOMMUNICATIONS LLC, Oman, have installed various models of iS5 Communications Inc. networking devices in our projects and are pleased with their performance and interoperability.

Naresh Pai, Regional Head, Telecom & Security

We had a chance to test the updated switches this morning. It’s a night and day difference. Performance is much better. We’re ready to head out to the field.

Andrew Spurgeon, Manager, Product Management

iS5 provides a solid, hardened product that meets my utilities needs for a very competitive price. Features such as 1000BaseT Ethernet, fiber optic uplink options, POE, secure protocols for administration, standards-based management and solid user interface provide excellent value for the money. So far, all the units have been working perfectly with no issues, some of them have been in place for over a year.

Rett D. Walters, Manager of Information Technology

contact us

Have a question? Want to get pricing information? Let us know through the link below!