We are here when you need us the most
Our support services help to to keep your network communications flowing and your business performing.
Fast solutions for network communication issues. Need technical support right now? Call 1-844-475-8324.Send a Technical Support Request
Use the online Configurator to customize our products for the specific needs of your network.Try the Configurator
An end-of-life policy helps you transition to newer and better technologiesAbout our End-of-Life Policy
Best in class warranties from five years standard up to ten-years extended warranty.Our Warranty Information
Assistance for the permit application process to export products that are subject to Canadian export control regulations.About our Export Control
RAPTOREye License Agreement
RAPTOREye License Agreement DocumentLearn More About the Agreement
what our clients say
Thank you again for working with us to enable this functionality on a one‐off situation. Your willingness to develop a new version of the iDMS software just to support us is greatly appreciated and shows that iS5Com is willing and able to go above and beyond the status quo. Please extend our appreciated thanks to all of your team who assisted in this development.Travis Phifer, Projects Manager
It was our pleasure to meet with you guys and get excellent information on your company and capabilities! I feel really confident that we'll have an excellent working relationship as we strive to use your products as our standard offering.Patrick Avery, General Manager, Automation
We, NASMA TELECOMMUNICATIONS LLC, Oman, have installed various models of iS5 Communications Inc. networking devices in our projects and are pleased with their performance and interoperability.Naresh Pai, Regional Head, Telecom & Security
We had a chance to test the updated switches this morning. It’s a night and day difference. Performance is much better. We’re ready to head out to the field.Andrew Spurgeon, Manager, Product Management
iS5 provides a solid, hardened product that meets my utilities needs for a very competitive price. Features such as 1000BaseT Ethernet, fiber optic uplink options, POE, secure protocols for administration, standards-based management and solid user interface provide excellent value for the money. So far, all the units have been working perfectly with no issues, some of them have been in place for over a year.Rett D. Walters, Manager of Information Technology
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