Web Interface: Upgrade the RAPTOR using SFTP

This section will explain how to upgrade the RAPTOR firmware. This process takes approximately 20 minutes to execute when there is a fast network connection between the TFTP server and the RAPTOR.

To perform the tasks in this section, you will have already logged into the RAPTOR via the Web UI. For all upgrades, it is recommended that user’s backup their current running configuration prior to commencing the upgrade process.

A SFTP server must be installed on a device with network connectivity to the RAPTOR. There are a number of commercial and free SFTP server options available. We have tested the RAPTOR using the Core FTP server: http://www.coreftp.com/server/ and Solar Winds SFTP server: https://www.solarwinds.com/free-tools/free-sftp-server

Valid Upgrade Paths

Table 1. Upgrade Paths
Initial Running Version Destination Version Notes
1.2.23B4 1.3.25  
1.2.23B3 1.3.25  
1.3.04 1.3.25  
1.3.06 1.3.25  
1.3.xx 1.5.13  
1.3.xx 1.6.03  
1.5.xx 1.6.03  
1.5.xx 1.7.08  
1.6.xx 1.7.08  
1.6.xx 1.8.07  
1.7.xx 1.8.07  
1.7.xx 1.9.07  
1.8.xx 1.9.07  
1.8.xx 1.10.06  
1.9.xx 1.10.06  
1.9.xx 1.11.06  
1.10.xx 1.11.06  
1.10.xx 1.12.05  
1.11.xx 1.12.05  
1.11.06 1.13.05  
1.12.05 1.13.05  
1.12.05 1.14.10  
1.13.05 1.14.10  
1.13.05 1.15.13  
1.14.10 1.15.13  
1.14.10 1.16.09  
1.15.13 1.16.09  
Note:

Downgrades to an earlier release are not supported.

If the release that your device is running is not listed in the Supported Upgrade Paths table, it is recommended that the iS5Com support team is contacted for more detailed instructions.

  1. Install the SFTP server on a machine that has network connectivity to the RAPTOR.
  2. Configure the SFTP server such that its base directory contains the firmware file you wish to upload. Depending on the server software you are using there may be more settings that need to be configured. The Rebex SFTP server uses a configuration file, RebexTinySftpServer.exe.config, which the user must modify. Please note that the free Rebex is not full featured and the professional option may be more suitable for a commercial deployment.
  3. To Upgrade a Configuration from TFTP navigate to the Upgrade page.

    Go to System > System Upgrade

    The upgrade page appears:

    Figure 1. System Upgrade


  4. Set the fields as follows:
    • Upgrade From field—select SFTP.
    • File Name—enter the file name to be downloaded from the SFTP Server.
    • Server IP Address—enter the IP address of the SFTP server.
    • SFTP User Name—enter the User Name of the SFTP server.
    • SFTP Password—enter the Password of the SFTP server.


  5. Click Apply to upgrade the RAPTOR.

    A timer will appear providing the elapsed time since the upgrade started. The screen will appear similar to the following:



    The screen will eventually change to the following:



    The RAPTOR will be upgraded and reloaded automatically. After about 5 minutes the device will be ready for users to login to it.

  6. If you are upgrading the RAPTOR from release 1.13.05 or 1.12.05 then you may have to perform these additional steps.
    1. Login to the RAPTOR using your browser.
    2. If IGMP was configured on your RAPTOR before the upgrade, navigate to the IGMP configuration.
      On the left hand menu: Multicast > IGMP > Basic Settings

      The IGMP Configuration screen will be shown.



    3. Change Global Status to Enabled and click Apply

      IGMP will be enabled.

    4. If your switch had PIM configured prior to the upgrade please perform the following tasks.
      On the left menu navigate to the Candidate RP Configuration page: Multicast > PIM > Candidate RP Configuration

      Configure the Candidate RP Configuration for all Component IDs

    5. Save your configuration changes.
      Navigate on the left hand menu to the Save screen: System > Save & Restore > Save

      Select “Flash Save” as the save option. Then click the Apply button.

      The configuration changes have now been saved.

The RAPTOR upgrade is complete.